Contact
Talk to us
Email, phone or the quote form — whichever suits. A person reads all three.
Direct
Email and phone
- hello@ootremovals.co.uk
- Phone
- Our number goes live shortly. Until it does, email is the fastest route to a person and it gets read every working day.
- Office hours
- Monday to Friday, and Saturday mornings. Messages sent outside those hours are answered when we are back at a desk.
- Where we are
- We work nationwide rather than from a single shopfront, so there is no walk-in address here. We are not going to invent a home town to look local in a search result.
Before you write
What helps us answer properly
- The address you are moving out of, and the one you are moving into
- Roughly how many rooms of furniture there are
- Stairs, lifts, and whether a large vehicle can get near either door
- Anything heavy, tall, fragile or genuinely irreplaceable
- Whether the dates are fixed or still moving
None of it is compulsory. Send two addresses and we will ask the rest.
Use the quote form insteadIf something has gone wrong
Email us with your job reference and what happened, and it goes to somebody senior rather than into a queue. Damage should be reported as soon as you find it — the reporting window is set out in the booking terms on our terms page, and the sooner we know, the easier it is to put right.